APA Style

TJIPTONO, Fandy, DIANA, Anastasia. (1995). Total Quality Management (Edisi 5). Yogyakarta: Andi.

Chicago Style

TJIPTONO, Fandy, DIANA, Anastasia. Total Quality Management. Edisi 5 Yogyakarta: Andi, 1995. .

MLA Style

TJIPTONO, Fandy, DIANA, Anastasia. Total Quality Management. Edisi 5 Yogyakarta: Andi, 1995. .

Turabian Style

TJIPTONO, Fandy, DIANA, Anastasia. Total Quality Management. Edisi 5 Yogyakarta: Andi, 1995. .