APA Style

PAYNE, Adrian. (2005). Handbook of CRM : Achieving Excellence in Customer Management (E-book) (1). Oxford: Elsevier.

Chicago Style

PAYNE, Adrian. Handbook of CRM : Achieving Excellence in Customer Management (E-book). 1 Oxford: Elsevier, 2005. .

MLA Style

PAYNE, Adrian. Handbook of CRM : Achieving Excellence in Customer Management (E-book). 1 Oxford: Elsevier, 2005. .

Turabian Style

PAYNE, Adrian. Handbook of CRM : Achieving Excellence in Customer Management (E-book). 1 Oxford: Elsevier, 2005. .