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Title Pengukuran tingkat kepuasan pelanggan : untuk menaikkan pangsa pasar
Edition
Call Number 658.83 SUP p
ISBN/ISSN 978-979-518-7257
Author(s) SUPRANTO., J
Subject(s) PERILAKU KONSUMEN
Classification 658.83
Series Title
GMD Buku
Language Indonesia
Publisher Rineka Cipta
Publishing Year 2011
Publishing Place Jakarta
Collation x, 300hal. : ill. ; 21cm.
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