APA Style
Tjiptono,Fandy, Diana,Anastasia. (2003).
Total Quality Management (Revisi).
Yogyakarta:
Andi.
Chicago Style
Tjiptono,Fandy, Diana,Anastasia.
Total Quality Management.
Revisi
Yogyakarta:
Andi,
2003.
.
MLA Style
Tjiptono,Fandy, Diana,Anastasia.
Total Quality Management.
Revisi
Yogyakarta:
Andi,
2003.
.
Turabian Style
Tjiptono,Fandy, Diana,Anastasia.
Total Quality Management.
Revisi
Yogyakarta:
Andi,
2003.
.