APA Style
BUTTLE, Francis, WAHYUDI, Setiyono. (2007).
Customer Relationship Management : Concepts and Tools .
Jakarta:
Elsevier.
Chicago Style
BUTTLE, Francis, WAHYUDI, Setiyono.
Customer Relationship Management : Concepts and Tools.
Jakarta:
Elsevier,
2007.
.
MLA Style
BUTTLE, Francis, WAHYUDI, Setiyono.
Customer Relationship Management : Concepts and Tools.
Jakarta:
Elsevier,
2007.
.
Turabian Style
BUTTLE, Francis, WAHYUDI, Setiyono.
Customer Relationship Management : Concepts and Tools.
Jakarta:
Elsevier,
2007.
.