APA Style
FITZSIMMONS, James A. (1994).
SERVICE MANAGEMENT ADVANTAGE .
Singapore:
Informatila.
Chicago Style
FITZSIMMONS, James A.
SERVICE MANAGEMENT ADVANTAGE.
Singapore:
Informatila,
1994.
.
MLA Style
FITZSIMMONS, James A.
SERVICE MANAGEMENT ADVANTAGE.
Singapore:
Informatila,
1994.
.
Turabian Style
FITZSIMMONS, James A.
SERVICE MANAGEMENT ADVANTAGE.
Singapore:
Informatila,
1994.
.