APA Style
RANGKUTI, Freddy. (2013).
Customer Service Satisfaction & Call Center Berdasarkan ISO 9001 .
Jakarta:
Gramedia Pustaka Utama.
Chicago Style
RANGKUTI, Freddy.
Customer Service Satisfaction & Call Center Berdasarkan ISO 9001.
Jakarta:
Gramedia Pustaka Utama,
2013.
.
MLA Style
RANGKUTI, Freddy.
Customer Service Satisfaction & Call Center Berdasarkan ISO 9001.
Jakarta:
Gramedia Pustaka Utama,
2013.
.
Turabian Style
RANGKUTI, Freddy.
Customer Service Satisfaction & Call Center Berdasarkan ISO 9001.
Jakarta:
Gramedia Pustaka Utama,
2013.
.